eCommerce Innovation Operations Specialist

Job Locations BG-Sofia
Job Post Information* : Posted Date 1 day ago(12/01/2026 11:14)
ID
2026-5259
# of Openings
1
Category
E-commerce

Overview

Pwrteams is currently looking to hire a highly organized individual with a passion for digital innovation for the position of eCommerce Innovation Operations Specialist for a large multinational company in consumer electronics, joining our Digital Innovation team.

 

As a Global Digital Innovation Specialist, you will serve as the operational backbone for the Omnichannel Digital Experience & Innovation team, ensuring the seamless execution of projects and processes. You will collaborate closely with global and regional teams to support strategic eCommerce initiatives with precision, coordination, and attention to detail.

 

This role reports to the Global Digital Innovation Excellence Manager.

Responsibilities

What you'll do:

 

Facilitate Global eCommerce Strategy Execution:

  • Provide operational and logistical support in rolling out omnichannel experience strategies, including content tiering guidelines, while ensuring alignment with global standards
  • Assist in gathering and organizing insights from research and testing initiatives with retailer and eTailer partners
  • Maintain process documentation and ensure efficient communication across stakeholders to support the execution of high-priority strategies

Strengthen Local Market Implementation:

  • Monitor and report on local execution progress in channels such as direct-to-consumer (DTX) and eTail
  • Identify discrepancies or gaps in implementation and collaborate with regional teams to address them
  • Support the sharing and application of local insights and success stories to promote consistency and excellence across markets

Enhance Team Operations:

  • Oversee operational processes, including vendor management, budget monitoring, and reviewing deliverables
  • Support the onboarding of new vendors and quarterly reviews to ensure alignment with team goals
  • Support training initiatives by managing schedules, logistics, and resources to support team upskilling and capability building

Qualifications

What we are looking for:

  • 3–5 years of experience in operations support within eCommerce, digital marketing, or related fields
  • Bachelor’s degree in Business, Marketing, Operations or a related field
  • Analytical and detail-oriented, with a basic understanding of eCommerce metrics and operations
  • Ability to manage competing priorities and adapt to a fast-paced environment
  • Proven ability to manage and monitor detailed processes and timelines effectively
  • Experience supporting vendor relationships and operational frameworks
  • Strong organizational and project coordination capabilities, with a results-driven mindset
  • Excellent communication skills to support effective collaboration across global and regional teams

Nice-to-have:

  • Experience in data analysis and the ability to turn different concepts and numbers into clear actionable insights (Excel/Google Sheets)
  • Familiarity with user-generated content platforms or tools

Why work with us:

  • Great work-life balance
  • Competitive remuneration package
  • Exceptional social package & special discounts
  • Supplemental health & dental care
  • Team bonding events
  • Excellent office location & facilities
  • Relaxing & gaming areas
  • Free bike parking & showers

More about Pwrteams:

Join our fast-growing and diverse team at Pwrteams, where we provide premium IT and engineering nearshore solutions to our global customers. Since 2007, we pursue to become the market leader in assembling cross-border IT and engineering teams for customers. Our operations are strategically positioned within Eastern Europe’s dynamic tech ecosystems, from where we cater the global business landscape.


We're at the forefront of travel, media and fintech innovation, healthcare efficiency enhancements, and others. Our goal? To connect interesting customer projects and skilled talent alike. Become a part of our team and take the next step on your personal career journey.


How to apply:

If you recognize yourself in this role, please send your CV in English.
Our team would be excited to get in touch if your skillset and experience match the profile we look for. Of course, all applications will be treated as strictly confidential.


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